Shipping policy

SHIPPING POLICY

Last updated: May 2026

Where We Ship

We currently ship within the United States only.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Shipping Times

Standard Shipping: 8–14 business days

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Shipping is free on all orders within the United States — no minimum required.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Lost or Stolen Packages

GlowlyShop is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your package, contact your local carrier first, then reach out to us at support.glowly@gmail.com and we'll do our best to help.

Damaged in Transit

If your order arrives damaged, contact us within 7 days of delivery at support.glowly@gmail.com with a photo of the damage. We'll send a replacement or issue a full refund.

Incorrect Address

Please double-check your shipping address before placing your order. GlowlyShop is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support.glowly@gmail.com — we'll try to correct it before shipment.

Contact Us

GlowlyShop support.glowly@gmail.com GlowlyShop.co