Get in touch

Before you write

We take every message seriously

Behind Glowly there are real dog owners. Your question reaches a person who actually cares about the answer — not a helpdesk template.

✉️
Email
support.glowly@gmail.com
We reply within 24 hours
🕐
Response time
Mon – Fri, within 24h
Weekends may take a little longer
📦
Order issues
Always resolved
Include your order number for faster help

Our commitment

  • Every message answered by a real person
  • No order issue left unresolved
  • Honest answers — even when it's not what you want to hear
  • Your dog's wellbeing is always the priority

Send us a message

Fill in the form and we'll reply to your email as soon as possible.

Your information is safe and will only be used to respond to you.

⚡
Fast response
Usually within 24 hours
🐾
Dog owners on the team
We understand your concern
🛡️
Satisfaction guaranteed
Every issue gets resolved