Privacy policy

PRIVACY POLICY

Last updated: May 2026

Introduction

GlowlyShop ("we," "us," or "our") operates GlowlyShop.co. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or shop with us, we may collect:

  • Contact information: name, email address, phone number, shipping and billing address
  • Payment information: processed securely through our payment providers (we do not store card details)
  • Device information: IP address, browser type, pages visited, time spent on site
  • Purchase history: products ordered, order value, frequency

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing emails (only if you opt in)
  • Improve our website and product offering
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary:

  • Shopify — our e-commerce platform
  • Payment processors — to complete transactions securely
  • Shipping carriers — to deliver your order
  • Marketing platforms — such as Meta (Facebook/Instagram) for advertising purposes
  • Analytics tools — to understand site performance

All third parties are required to handle your data in compliance with applicable privacy laws.

Cookies

Our website uses cookies to improve your browsing experience, remember your cart, and deliver relevant ads. You can manage cookie preferences through your browser settings.

We use:

  • Essential cookies (required for the site to function)
  • Analytics cookies (to understand traffic and behavior)
  • Marketing cookies (for ad targeting and retargeting)

Your Rights

If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Request that we do not sell your data (we don't)

To exercise any of these rights, contact us at support.glowly@gmail.com

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

GlowlyShop support.glowly@gmail.com GlowlyShop.co